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Return-Path: <customerexperience@survey.twilio.com> Delivered-To: heads@naturallights.biz Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id kOJSHBGaymnGXxAAJwI5NA (envelope-from <customerexperience@survey.twilio.com>) for <heads@naturallights.biz>; Mon, 30 Mar 2026 18:43:13 +0300 Return-path: <customerexperience@survey.twilio.com> Envelope-to: heads@naturallights.biz Delivery-date: Mon, 30 Mar 2026 18:43:13 +0300 Received: from smtp-252-53.iad1.qemailserver.com ([98.97.252.53]:60960) by mgh-web11.maghost.ro with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98) (envelope-from <customerexperience@survey.twilio.com>) id 1w7Elm-00000004Upn-0ToM for heads@naturallights.biz; Mon, 30 Mar 2026 18:43:13 +0300 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=simple/relaxed; t=1774885350; s=qualtrics2k1; d=iad1.xm-feedback.com; h=List-ID:List-Unsubscribe-Post:List-Unsubscribe:Content-Type:MIME-Version:Subject:Message-ID:To:Reply-To:Sender:From:Date; bh=pvVNsXItujxZgF7YHixWnlbFjEVUI+49Fr0go0w/im4=; b=5yIXKgsDYZoVLVQvkfrj0CHZnz1oSjXOVwCUS/DYTlH0lsZvF1iHMaMsym4S/d1B 2xomYjb1lhfhnbXEExNX7hyBQGSxEjc6UeNTVGyk5ekNvz2vQ5EIOjFJNHVJTOOSNuK +9EByxvxiJlf1iDI+tAUtHzERPsEmIrwlKzHqSEJhxHBEq33EK1kpfDLMAvskxki248 OZ/2Miuh2r/ofdHYlebipanvNITRGB7qKyGS7tWEFvrgW05BCF/znl6Cp7G41ulBYqF 8gSLSu1kJ3YB7SJv+M7aEc042tLJfhuSApkqjUuFYCuNfjb6JXLZGTxvDJjlAQHNCuc K4uBQp3ZJw== DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=simple/relaxed; t=1774885350; s=qualtrics; d=survey.twilio.com; h=List-ID:List-Unsubscribe-Post:List-Unsubscribe:Content-Type:MIME-Version:Subject:Message-ID:To:Reply-To:Sender:From:Date; bh=pvVNsXItujxZgF7YHixWnlbFjEVUI+49Fr0go0w/im4=; b=cgjRf8hqhk+8cYKGJi9b3fhVoyAXciRKb3K9ZhmCa085PkRZ4R0G9lRWkNA6hMLi tCC/4avk/8cg1aDOwie4R8PuSs/DH8lP3tOoKHcpffjV6RN45E8pYIWm7sTNf+NO4UV S6ZtTcV8EaweC4a686Hlz5l4boxlrFWz7k3iHrcs= Date: Mon, 30 Mar 2026 09:42:30 -0600 (MDT) From: Twilio Customer Experience <customerexperience@survey.twilio.com> Sender: Twilio Customer Experience <customerexperience@survey.twilio.com> Reply-To: Twilio Customer Experience <customerexperience@twilio.com> To: heads@naturallights.biz Message-ID: <805049627.8504531.1774885350870@jwm-86bd6497c5-sh7g4> Subject: Share some quick feedback? MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_8504528_479855516.1774885350869" X-QUMID: UR_39o0A9Eww0xmdH8-EMD_tZTdFii5yOgupS0-CGC_PyZAvGR9R0IK72d-SV_6g8060mWx11oOMt List-Unsubscribe: <https://iad1.qualtrics.com/subscription/manage/unsubscribe?recipientId=CGC_PyZAvGR9R0IK72d&distributionId=EMD_tZTdFii5yOgupS0&BT=dHdpbGlv>,<mailto:BD.KB4VUQLWI5JDSURQJFFTOMTE.GM4W6MCBHFCXO5ZQPBWWISBY@unsubscribe.qemailserver.com?subject=qunsub_CGC_PyZAvGR9R0IK72d.UR_39o0A9Eww0xmdH8.twilio.EMD_tZTdFii5yOgupS0.SV_6g8060mWx11oOMt.UR_39o0A9Eww0xmdH8.CG_1Kjvcj4kr7sO0rO.https%3A%2F%2Fsurveys.twilio.com%2FCP%2FRegister.php> List-Unsubscribe-Post: List-Unsubscribe=One-Click List-ID: <1730730573b764f75cf3640e1dbe2b7b295e09e3.survey.twilio.com> ------=_Part_8504528_479855516.1774885350869 Content-Type: multipart/alternative; boundary="----=_Part_8504529_1586387415.1774885350869" ------=_Part_8504529_1586387415.1774885350869 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit <https://www.twilio.com/> Hi , To help Twilio provide you the best experience possible, we'd like your help with this very brief survey. On a scale from 0-10, how likely are you to recommend Twilio to a friend or colleague? Not at all likely Extremely likely 0 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%220%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=0> 1 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%221%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=1> 2 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%222%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=2> 3 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=3> 4 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%224%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=4> 5 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%225%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=5> 6 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%226%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=6> 7 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%227%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=7> 8 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%228%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=8> 9 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%229%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=9> 10 <https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%2210%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=10> Thank you for your candid feedback! Cheers, Twilio Customer Experience <http://www.twilio.com> This email was sent to heads@naturallights.biz. Don't want to receive emails from Twilio? Change your email preferences <https://surveys.twilio.com/subscription/manage/confirmation?recipientId=CGC_PyZAvGR9R0IK72d&distributionId=EMD_tZTdFii5yOgupS0&BT=dHdpbGlv> If you have any questions or concerns, please contact our Help Center <https://help.twilio.com>. 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width: 100%;"> <tbody> <tr style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td align="left" height="45" style="width: 50%; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; padding: 0 0 15px;"><a href="https://www.twilio.com/" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #e31e26; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; text-decoration: none;" target="_blank"><img alt="Twilio" src="https://pages.twilio.com/rs/294-TKB-300/images/twilio-wordmark.png" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; max-width: 100%; border: none;" width="150"> </a></td> </tr> </tbody> </table> <!-- HEADER END --><!-- BODY CONTENT TEXT START --> <table align="left" cellpadding="0" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; width: 100%; background: none #fff; border-radius: 2px; border: solid 1px #eee;"> <tbody class="mktoContainer" id="email_body_container"> <tr class="mktoModule" id="email_body_module1" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content1" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> <p>Hi ,</p> </td> </tr> <tr class="mktoModule" id="email_body_module2" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content2" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> <p>To help Twilio provide you the best experience possible, we'd like your help with this very brief survey.</p> <p> </p> <table align="center" border="0" cellpadding="0" style="background-color: #f2f4f8; border: 1px solid #D9DBDE; border-radius: 3px; font-family: arial,sans-serif; max-width: 600px;"> <tbody> <tr> <td style="font-size: 15px; padding: 16px 16px 16px 16px;">On a scale from 0-10, how likely are you to recommend Twilio to a friend or colleague?</td> </tr> <tr> <td style="padding: 0 16px 4px 16px;"> <table border="0" cellpadding="0" cellspacing="0" style="color: #a5a5a5; font-size: 13px;" width="100%"> <tbody> <tr> <td align="left" style="text-align: left;">Not at all likely</td> <td align="right" style="text-align: right;">Extremely likely</td> </tr> </tbody> </table> </td> </tr> <tr> <td id="content" style="padding: 0 16px 16px 16px;"> <table border="0" cellpadding="0" cellspacing="0" style="text-align: center;" width="100%"> <tbody> <tr> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%220%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=0" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">0</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%221%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=1" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">1</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%222%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=2" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">2</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=3" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">3</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%224%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=4" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">4</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%225%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=5" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">5</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%226%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=6" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">6</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%227%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=7" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">7</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%228%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=8" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">8</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%229%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=9" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">9</a></td> <td style="width: 4px; height: 40px;"> </td> <td style="font-size: 18px; width: 40px; border-radius: 3px; background: #fff; border: 1px solid #A5A5A5;"><a href="https://surveys.twilio.com/jfe/form/SV_6g8060mWx11oOMt?Q_DL=tZTdFii5yOgupS0_6g8060mWx11oOMt_CGC_PyZAvGR9R0IK72d&Q_CHL=email&Q_PopulateResponse=%7B%22QID1%22:%2210%22%7D&Q_PopulateValidate=1&invite_date=3/30/26 9:12 PM IST&NPS_score=10" style="display: block; text-decoration: none; color: #666; background: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">10</a></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <p><br> </p> <p>Thank you for your candid feedback!</p> </td> </tr> <tr class="mktoModule" id="email_body_module3" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"> <td class="mktEditable" id="body_content3" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; color: #2c2c2a; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; border-collapse: collapse; width: 100%; vertical-align: top; margin: 0; font-size: 16px; mso-line-height-rule: exactly; line-height: 160%; font-weight: 400; padding-top: 25px;padding-bottom: 0px;padding-left: 25px;padding-right: 25px;"> </td> </tr> <tr class="mktoModule" id="email_body_module4" style="-webkit-text-size-adjust: 100%; 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